You've likely come across or even used WATI in your efforts to serve your customers effectively. But did WATI leave you underwhelmed, desiring more features,...
Conversational experience (Social)
How to Handle Customer Conflict Resolution Like a Boss
In your business, settling conflicts involves more than just fixing problems. It also involves protecting your brand identity and building lasting connections...
Top 10 Funny Call Centre Moments With Agents
If you work in a call centre, you know that every day is full of surprises. From hilarious moments to quite annoying ones. Whether it's a funny...
How to Use WhatsApp For Your Finance Business
You know what's crazy? The world of finance is changing every single day. New opportunities, new challenges, and new rules emerge. And you have to keep up...
How to Use WhatsApp For Your Healthcare Business
Communication is the lifeline of any healthcare provider. Yet, sadly, phone calls are time-consuming, and emails get ignored often. Of course, SMS messages...
WhatsApp Green Tick | How to Apply For And Complete WhatsApp Business Verification
WhatsApp green tick makes your business stand out from the crowd. It also shows that your number belongs to an official business account. Have you seen...
How to Schedule Messages on WhatsApp | WhatsApp Message Scheduling
Many business owners do not know that they can schedule messages on WhatsApp in advance. Instead of constantly having to check your WhatsApp messages,...
How to Use WhatsApp For Your Retail And e-Commerce Business
Did you know that only 2.86% of your e-commerce website visitors complete the purchase? You probably are losing a whopping 97.14% of your potential customers....
How to Use WhatsApp for Your Hospitality and Hotel Business
Quality communication is the key to your hotel business’s success. However, relying solely on traditional communication methods is outdated. The bad news is...