There are many reasons why your Facebook Business verification can fail. Failing to submit an up-to-date or valid document, submitting documents with...
Conversational experience (Social)
How to Add WhatsApp to Your Website (5 Easy Ways)
In this article, you’ll discover how to add a WhatsApp button, a floating widget, a chatbot, or a live chat system to your website. But first, let’s show you...
What is Broadcast in WhatsApp: Everything You Need to Know + How to Send High ROI Business Broadcasts With Social Connect
What is the best way to maximise WhatsApp broadcasts and grow your revenue? This blog answers your questions and more. We'll unveil everything about WhatsApp...
How Hotel Amenities Can Enrich Your Guest Experience And Generate Returning Customers
Imagine reaching your hotel after a long flight only to find a shabby room with poor amenities. You’ll feel cheated and unhappy. Right? That’s not how you...
Best 10 Customer Experience Solutions For Your Business
Customer experience (CX) is crucial in today's business landscape. But, achieving excellence across all channels can get challenging. Strong customer...
How to Measure Your Customer Experience? Customer Experience Metrics And Measurement
Understanding how customers view your business can help you to maintain a competitive edge. This competitive edge is what translates into an increased income...
Selling on WhatsApp | How to Sell Your Product And Services on WhatsApp
WhatsApp is one of the most effective marketing platforms. No wonder big brands like Netflix and Unilever use it. The good news is that both big and small...
Top 12 Customer Experience Trends For 2024
Customer expectations are changing faster than ever. You must adapt or risk losing out. 86% of customers will gladly pay more for a great customer experience....
5 Inspiring Customer Experience Stories That Define Great Service
Positive customer experience is more than just a buzzword. It’s the key to lasting customer relationships. However, creating a great customer experience can...