Are your call centre agents making customers more restless than a squirrel in a pet store? We understand how crucial it is to satisfy customers and how...
Improve team productivity
22 Contact Centre And Call Centre Best Practices to Improve Team Productivity And Delight Your Customers
Improving your team's productivity and satisfying your customers all at once is a vital part of the call centre business. While this is important, it can be...
Best Remote Employees Engagement Ideas To Try Today
Remote work is not only a convenient option but also an effective choice given the present situation. Modern-day technology has thrown open to us a plethora...
Telecommuting Tools You Must Know How To Use Today
Today’s world has brought about some popular work trends into the limelight, including telecommuting tools, e-commuting practices or work-from-home. ...
How To Manage Telecommuters: 2020 Tips And Hacks
Once upon a time, arrangements like ‘Work From Home’ or ‘Telecommuting’ were considered to be in the realm of forward-thinking companies. If you, as an...
The Importance of Collaboration in a Workplace Today
We come across the phrase ‘Dream Team’, so many times in life. Every successful company has its dream team. While there are many other factors that make a...
Why Cross Functional Team Communication Is The Secret Recipe To Growth?
Businesses—whether startups or enterprises—have been obsessing over team and teamwork too long. Every business finds their specific method and reasons for...