by Prince Dike | Feb 16, 2024 | Conversational experience (Social)
Shares You’ve likely come across or even used WATI in your efforts to serve your customers effectively. But did WATI leave you underwhelmed, desiring more features, flexibility, and overall value? Let’s be honest: WATI isn’t the only player on the field. In...
by Prince Dike | Jan 15, 2024 | Contact & Call Centre (Hub), Conversational experience (Social), Customer stories
Shares If you work in a call centre, you know that every day is full of surprises. From hilarious moments to quite annoying ones. Whether it’s a funny misunderstanding, a witty comeback, or a bizarre request, these moments can brighten up your mood and remind...
by Prince Dike | Jan 15, 2024 | API guides and tutorials, Building businesses, Conversational experience (Social)
Shares You know what’s crazy? The world of finance is changing every single day. New opportunities, new challenges, and new rules emerge. And you have to keep up with all of it, or you’ll fall behind. However, there’s a way to stay on top of your...
by Prince Dike | Jan 13, 2024 | API guides and tutorials, Conversational experience (Social), Enable unified communication, Scale customer experience
Shares Communication is the lifeline of any healthcare provider. Yet, sadly, phone calls are time-consuming, and emails get ignored often. Of course, SMS messages are effective. However, it’s difficult to find cost-effective and flexible bulk SMS providers. And...
by Prince Dike | Jan 11, 2024 | API guides and tutorials, Building businesses, Conversational experience (Social)
Shares WhatsApp green tick makes your business stand out from the crowd. It also shows that your number belongs to an official business account. Have you seen WhatsApp accounts with green ticks next to their name? Well, WhatsApp verifies them, and it comes with...