Do you want to provide your team with the best instant chat app but not at the expense of any data breaches?
Picking a secure team chat app for your business is the way to go.
But how do you decide which one of the instant messaging apps is the most secure for your business?
We have the answer for you.
This blog shares the five most secure team chat apps and why they fit your business.
We also discuss what makes these instant chat apps secure and reliable.
Let’s dive in.
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What makes chat apps secure for your business?
It is easy to filter all the features of a chat app. But there is one thing you might notice. You need to dive deep to dig out the information on the app’s security details.
Explore everything you need to know about instant messaging tools for business
To identify a secure team chat app, you must first know what security features it must offer.
The following vital features qualify a chat app as a secure instant messaging app for a business.
1. Admin control
Only the group’s admin should get access to control tools.
This includes adding, blocking, and removing members from chat groups. All this ensures privacy and security are in your hands, not in any thirty party’s control.
2. Permission levels
A secure instant messaging app will always ask your permission to access your device.
The app must include different permission levels. With this, they’d need access to your camera, microphone, and files folder.
3. Secure source code
A secure source code is the basis of a secure instant messaging app.
It is also certified as per the latest security standards.
4. Restricted data storage
The lesser data stored on devices, the better it is for you from a security perspective.
This limits data exposure, particularly for the documents or media shared between employees.
Must Read: Discord Alternatives for a Better Team Chat Experience in 2022
5. End-to-end encryption
You and your employees should be able to share messages. You should do this without the interference of third parties.
E2E (End to End Encryption) is a secure communication method. It prevents unauthorised parties from accessing data transferred from one system to another.
Your chat app’s security protocol must offer this basic level of encryption. To keep communication secure.
6. Option to delete messages for all parties
Anyone can send unintentional messages. A chat app must include the option to delete unwanted messages for everyone, not just the admin.
This includes deleting the message from the participants’ chat. This shouldn’t affect other messages in the same chat.
You still get to keep some messages, unlike you clearing up the entire message.
5. Track chat history
Your team uses chat apps to communicate and exchange crucial business information daily. The app must allow you to track the chat history of employees with other parties.
6. User-level access to features
The admin should have greater control over who has what set of permissions/features. The application is straightforward and used for the proper context and purpose.
Also Read: 5 Deadly Risks of Using WhatsApp for Your Business
7. Multi-platform
When you lose your phone, you shouldn’t have to worry about backups. The best secure chat app will allow you to log in from another device or platform. This will relieve you of stress and worry.
8. Different modes of communication
The most secure chat apps have many functionalities. They allow you to communicate in many ways.
Can’t chat? Why not hop on an audio or video call? Want to share a file, press that attachment button and share information on the go.
What are the 5 most secure team chat apps?
You now know what security features to look for in instant chat apps.
So let’s examine the most secure instant messaging apps for your business.
Here’s our list of the most secure chat apps available for business communication:
TelebuPing
TelebuPing is a real-time, secure instant messaging and collaboration app for businesses. Businesses of all sizes can use Ping to chat or make audio and video calls.
It delivers an enterprise-grade experience without compromising privacy and security. It has the latest security standards at a code level and security certifications.
You will love that Ping allows businesses to store data at rest. it allows data flow between the user and server via Pingcloud. This enables the integration of Ping into the security framework of organisations.
Data at rest refers to data that has reached its final destination. This is the information on the server used to run and communicate between Ping clients.
Data flowing between the user and server via PingCloud is also called data in use. These are
the various kinds of messages that flow in and out of the different clients across the network.
Users can enjoy security coverage for stored data. Both data at rest and free-flowing data has end-to-end encryption. This creates a secure environment that integrates into organisations without technical glitches.
So what makes Ping a secure chat app for your business and is on the top list? Here’s why:
- Your data has enterprise security with end-to-end data encryption for secure business communication. This saves you from data breaches, hacks and losses as your organisation communicates.
- Lets you limit unauthorised access by enabling the app’s features based on roles. As the Admin, you can choose from three roles to assign. You can either assign the role of a Permanent Employee, Contractor or Guest.
- Gives you the self-hosted option to fit into the enterprise security framework. You can store your data without worrying about data loss.
- Offers a multi-level, control infrastructure access based on permissions. A set of permissions assigned to roles allows the admin to control the app.
Flock
Flock is one of the preferred team chat apps for internal communications. It has specific features that centre around the security of user information.
For instance, people can only join a team if granted access. They also need permission to share files when accessing data. Flock also emphasises technical security, including
- Helping technology organisations maintain a robust and secure service.
- Flock follows industry standards to secure user communication on the app.
- Amazon’s AWS web service hosts Flock’s servers, and cloud security accredits them.
3. Slack
Slack is a popular team collaboration software that ensures seamless workplace communication.
It offers convenient third-party app integration and an easily-accessible search bar.
Slack’s focus on security makes it a competitive contender in the market. The chat app provides WebSocket-based APIs for the protection of transmitted data.
Websockets enable the bi-directional transmission of data in real-time.
The company also has a data centre. This data centre stations state-of-the-art physical safety of its servers.
Here are Slack’s key security features:
- Slack has acquired compliance certificates for industry-standard operations from reputed organisations.
- You can manage users and groups using identity authentication. Slack also gives access to only approved devices.
- Slack ensures data encryption at rest and data in transit. It means that all your information enjoys security at all levels of communication.
4. Microsoft Teams
Microsoft Teams is another secure messaging app for businesses. It has advanced security and compliance capabilities.
Here is what Teams offers on security:
- Two-factor authentication, single sign-on. It allows one to sign in to many apps with one username and password. It also ensures data encryption at rest and in transit.
- An app called Microsoft Defender tags along with Teams. It blocks any malicious content for users.
- A quick and responsive team that helps protect businesses from reported security threats. They offer guidance and establish key performance indicators.
5. Chanty
Chanty is a team communication platform that offers customised experiences to users. It offers features such as Team Book, pinned conversations, and code snippets.
But how is Chant keeping your information secure?
You should also read:
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Chanty offers you many security protocols to safeguard the sent and received data. The tool supports secrecy and prohibits insecure connections.
This is how Chanty ensures security:
- Compliance export: Servers host data at Chanty. But, the data have respective owners. The organisation has compliance audit policies in place to keep the data secure.
- Data Protection Regulation: It follows general data protection regulations to secure personal information
- Encrypted transactions: Chanty facilitates data encryption for transactions and chats, keeping your interactions safe.
Make a smart switch to the most secure chat app today
You are now aware that if an app offers impressive features but fails in security, there is only one thing to do. Run from it.
Every secure instant messaging app must include all the security features we discussed. This helps to make your business communication easy, smooth, and fast.
TelebuPing consists of all that and more.
With Ping, you can communicate your data with complete security.
Sign up now for a free trial, or contact us for a free demo.
Focus on your business and communicate with your team without worrying about your data security.
Reach out to book a demo, ask SMS-related questions or get help from our team 24/7
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