Does TelebuHub Offer a Monitoring and Analytics Suite?!
Getting timely reports and working on improving them is the hallmark of any call centre operation. It is therefore imperative that any good call centre software includes a remarkable suite with reporting and analytics features. We understand this, and owing to this obviousness, our very…
Can Call Center Agents Use TelebuHub From Home?
On behalf of many fellow Call Center Agents, the answer to the above question is a resounding YES! Yes, they can. In fact, TelebuHub was developed and conceived with the primary purpose of being a cloud-based contact centre software, with no external infrastructure needed! In…
How Two Entrepreneurs Are Leading An EV Revolution In India
Tarun Mehta and Swapnil Jain are often referred to as the homegrown Elon musks building the Tesla of India. Far-fetched as the comparison might seem, when you look into how their company has grown, it isn’t difficult to understand why. The company named Ather Energy…
Why Use Project Team Collaboration Tools? Here Are 4 Good Reasons
“Lone Geniuses” have become a myth today. The days when all the creative thinking and decision making was a one-person job are long gone. Today is all about teamwork. And that is why project team collaboration tools are the talk of the town. Building a…
5 Best Video Conferencing Apps That You Need
Staying connected with your team and peers especially during these times is essential. Gone are the days when video calls were only undertaken to mimic face-to-face conversations with someone across the globe. Today we are video calling a person that stays a meagre 5 kilometres…
Everything You Need To Know About Strategy Meetings
Strategy meetings – Ever wondered what they are? Clue- It’s in the name. Got it?! Bingo. Exactly. Strategy meetings are, well, meetings within organisations to discuss changes on the, well, strategy! Literal jokes aside, and coming to the more serious matter at hand, more often…
5 Of The Most Fascinating Mobile App Development Trends for 2021
Each year brings in new challenges and opportunities. And 2021, hopefully (*fingers crossed*), will send us into revival mode. If there’s one thing last year taught us, it’s that technology and apps are practically lifesavers. Our reliance on their advanced mechanisms supported our lives and…
15 Everyday Things That Kept Us Sane In The Year 2020
Alas, we have reached the end of this dreadful year! 2020 will echo in hallways when the 4 syllable word is uttered. “We don’t talk about that year over here”, a person will say in the distant foggy background. While we rejoice at the end…
5 Fun Ideas To Celebrate a Virtual Christmas With Your Team
Tis’ the season to be jolly! Hooray! It’s that time of the year again. The holiday season is here and we are more ready than ever. This year was rather unique (this is putting it mildly), but despite that, we soldiered on and here we are….
5 Of The Most Powerful Lessons Learnt From The Year 2020
The year 2020 will be infamously remembered as the year of unfortunate events. At this point in time, we are ready for the clock to strike 12 on 31st December. While all these disastrous events went on in our lives, we ended up learning so…